Ljepoguzoj...

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-upmenu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until thispoint?"
Customer: "Sure, you told me to write 'click' and I wrote'click'."
(At this point I had to put the caller on hold to tell the restof the tech support staff what had happened. I couldn't, however, stop fromgiggling when I got back to the call.)
Tech Support: "Ok, did you type 'click' with the keyboard?"
Customer: "I have done something dumb, right?"
*******************************************************
Customer: "I'm having trouble installing Microsoft Word."
Tech Support: "Tell me what you've done."
Customer: "I typed 'A: SETUP'."
Tech Support: "Ma'am, remove the disk and tell me what itsays."
Customer: "It says '[PC manufacturer] Restore and Recoverydisk'."
Tech Support: "Insert the MS Word setup disk."
Customer: "What?"
Tech Support: "Did you buy MS word?"
Customer "No..."
*******************************************************
Tech Support: "Ok, in the bottom left hand side of thescreen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?
"*******************************************************
Customer: "Uhh...I need help unpacking my new PC."Tech Support: "What exactly is the problem?"
Customer: "I can't open the box."
Tech Support: "Well, I'd remove the tape holding the boxclosed and go from there."
Customer: "Uhhhh...ok, thanks...."
*******************************************************
Customer: "I'm having a problem installing your software.I've got a fairly old computer, and when I type 'INSTALL',all it says is 'Bad command or file name'."
Tech Support: "Ok, check the directory of the A:drive-go to A:\ and type 'dir'."
Customer reads off a list of file names, including'INSTALL.EXE'.
Tech Support: "All right, the correct file is there.Type 'INSTALL' again."
Customer: "Ok." (pause) "Still says 'Bad command or filename'."
Tech Support: "Hmmm. The file's there in the correctplace-it can't help but do something. Are you sure you'retyping I-N-S-T-A-L-L and hitting the Enter key?"
Customer: "Yes, let me try it again." (pause) "Nope,still 'Bad command or file name'."
Tech Support: (now really confused) "Are you sure you'retyping I-N-S-T-A-L-L and hitting the key that says 'Enter'?"
Customer: "Well, yeah. Although my 'N' key is stuck, so I'm using the 'M'key...does that matter?**************************************************
At our company we have asset numbers on the front ofeverything.They give the location, name, and everything else just byscanning the computer's asset barcode or using the number beneath the bars.
Customer: "Hello. I can't get on the network."
Tech Support: "Ok. Just read me your asset number so we can open an outage."
Customer: "What is that?"
Tech Support: "That little barcode on the front of yourcomputer."
Customer: "Ok. Big bar, little bar, big bar, big bar ..."
**************************************
And the best for last!!!!Customer: "I got this problem. You people sent me thisinstall disk, and now my A: drive won't work."
Tech Support: "Your A drive won't work?"
Customer: "That's what I said. You sent me a bad disk,it got stuck in my drive, now it won't work at all."
Tech Support: "Did it not install properly? What kindof error messages did you get?"
Customer: "I didn't get any error message. The diskgot stuck in the drive and wouldn't come out. So I gotthese pliers and tried to get it out. That didn't workeither."
Tech Support: "You did what sir?"
Customer: "I got these pliers, and tried to get thedisk out, but it wouldn't budge. I just ended up crackingthe plastic stuff a bit."
Tech Support: "I don't understand sir, did you push theeject button?"
Customer: "No, so then I got a stick of butter andmelted it and used a turkey baster and put the butterin the drive, around the disk, and that got it loose.Then I used the pliers and it came out fine. I can'tbelieve you would send me a disk that was broke anddefective."
Tech Support: "Let me get this clear. You put meltedbutter in your A: drive and used pliers to pull the diskout?"
At this point, I put the call on the speaker phone andmotioned at the other techs to listen in.
Tech Support: "Just so I am absolutely clear on this,can you repeat what you just said?"
Customer: "I said I put butter in my A: drive to getyour crappy disk out, then I had to use pliers to pull itout."
Tech Support: "Did you push that little button thatwas sticking out when the disk was in the drive, you know,the thing called the disk eject button?"
Silence.
Tech Support: "Sir?"
Customer: "Yes."
Tech Support: "Sir, did you push the eject button?"
Customer: "No, but you people are going to fix my computer, or I am going to sue you for breaking my computer?"
Tech Support: "Let me get this straight. You are goingto sue our company because you put the disk in the A: drive, didn't followthe instructions we sent you, didn't actually seek professional advice,didn't consult your user's manual on how to use your computer properly,instead proceeding to pour butter into the drive and physically rip thedisk out?"
Customer: "Ummmm."
Tech Support: "Do you really think you stand a chance,since we do record every call and have it on tape?"
Customer: (now rather humbled) "But you're supposed to help!"
Tech Support: "I am sorry sir, but there is nothing wecan do for you. Have a nice day."

well done!

a zakaj je izbrisan prvi komentar ha? :))) dobro, ne bum nikkom rekla kaj sam vidla da je pisalo :). a kolko se sjećam ti si tu trebao nekaj drugo pejstati ili? :)

Ma, ruka brža od oka... Stisnuo sam Obriši komentar umjesto Dodaj komentar... Upravo sam se skinuo s moba na kojem sam se ispričavao SvjetlostiMojihDana na obrisanom komentaru, i nagovarao je (obećavajući svašta... što ću i ispuniti!) da ne ispuni obećanje koje mi je navijestila... ;-)
Pheew, a close call!

što će reć.. za dlaku si se izvukal iako još nisi ziher jel si se izvukal ili bu te ipak nekaj sacekalo iza prvih vratiju haaaaaa? :-)))))...

ne brini, prinče, vratit će se Tanjica :-)))

a čiji je bio komentar, aha Ljepoguzin :-)) sve sam pomiješao :-((

matovilec, pobrkao si. nije moj komentar obrisan, ja sam samo vidla kaj je pisalo. a bogme nije baš bilo dobro za blogovlasnika :)))))

da, da, u pravu si, bilo je nešto o sexu ali sam zaboravil kaj

Eto, jegiba, umalo obrisah Matovilčev kometar - navika s foruma da "Odgovori" piše dole desno u odnosu na post... Aaaaargh! Nisam ja za ovo... Za mene su forumi... :-(

ma daj... ti koji si u stanju ispalit rafal od 500 riječi u par sekundi, možeš naučiti i ne stiskati kriva plava slova :)))) iako ovo sad baš i nije pravo doba za vježbati koncentraciju :))

nema veze, naviknut ćeš se... i ja sam ih se nabrisao :-)))

DA DA kao fol obrisal (e sad nema sexa 3 mjeseca!!!), pa buš razmišljal kaj stiščeš.....

A rekla si da se moglo svakome dogoditi... :-(((((((((((((
(konjtužnonjištećikaksausumrak,anizobrazcurikonjskasuza)

...konjek moj, ajd opraštam ti jer si mi bubani, ali nemoj mi više komentare brisati, jer kad te dohvatim nebuš mogel onda ni vlastitu rit obrisati, jer gips nije lako skinuti sa ručice znaš!!!!!
volim teeeeeeeeeeeeeeeee....cmok cmok

:-) :-) .-) :-* :-* :-* I ja tebe, ljubavi!!!

jedini, idem se malo igrati s onomigricom kaj mi je raid poslao, a ti ajd spavati....da se ne pretegneš sjedeći za kompom, trebam te sutra nekaj :))))))))))))))))))))))